Best employer surveys

Since the previous article was about the attrition in R&D centres in India and the attrition level at Govt R&D institution. The next step will be the best employer survey to find the answer to attrition question.
The best employer surveys and ranking of best employer is regularly conducted by Hewitt Associates, fortune magazine, outlook magazine etc. These surveys explore the impact of human capital management in Indian companies and look into factors such as salary compensation, employee satisfaction, workplace diversity, employee personal values and corporate values etc turning the organisation into best employer. The best employer attract more talent with high retention ratio and less attrition.

The govt R&D organisation with reasonably good salary structure after 6 cpc, cutting edge technology projects in space, defence, atomic energy etc, leadership exposure, best facilities like housing, schooling, lush green campuses, walk to work etc will surely lead the race in the survey. These could be one of the best platforms for attraction of talent.

Attrition in R &D centres

. I read an article in the newspaer about the attrition survey conducted byZinnov managment consulting. They have released their quarterly attrition tracker wherein the attrition rate stood at 4.7% up by one percent over the previous quarterand the attrition rate stood at 18.8% on a yearly basis analysed over 50 MNC R&D companies in India.The finding of survey points out that attrition level in large comapnies were relatively higher than small companies. companies with over 1000 employees witnessed average attrition level of 8% percent whereas the companies with less than 1000 employees faced attrition of 4%. Dissatisfaction with salary increments, re-alignment of centre level goals, forced attrition to create bandwidth for hiring new people were some of the reasons cited.If we see the some of the reasons are non-monetary like leadership postions, forced attrition etc.
This remains me of the situations happenning in Govt R&D institution before the 6th pay commission. Many organisations like DRDO,ISRO,CSIR and other premier R&D organisation faced the total attrition resulting in dwindling scientific personnal strength.
I do not know about the situation after the implementation of 6th pay commission. i feel the situation would have improved due to improved pay package and the turmoil in the markets. The pay alone does not constitue attrition and others are internal ,
the Govt R&D organisation also can conduct an survey internally to find out the attrition level so that they can keep watch on exodus of trained scientific man power.

Efficient management continued

Kindly refer part I

So now comes the question of why efficient management. It is primarily every organization has a mission and work towards achievement of the same. The effective management helps in achieving the goals faster.

Secondly as we all know all efficiency is for saving in resources it can be water, electricity, money, raw materials and so on.

Then the efficient organization are identified by the brand image they have created

Growth –The efficient management practice results in faster growth of the organization

Customer satisfaction- Now every where customer satisfaction is the focus and organization since they know that they can survive only when the customer is satisfied so that more and more businesses can be obtained

Self satisfaction- finally self satisfaction results in the sense of achievement in obtaining mission.

Factors affecting efficient management

People

Psychology – study of mind, personality positive psychology help in effective utilization. The psychometric scheme of testing in recruitments adds great impact in selecting right minds.

Knowledge- Knowledge is an important attribute and training gives the knowledge. Whether it is IAS or the clerical cadre every body is imparted training so that they acquire the relevant knowledge. The private sector lays great emphasis on knowledge and Infosys academy and other training centres of software industry stand testimony to this aspect.

Motivation is essential for performance,

Leadership guides the people into excellence. Groom people for leadership position.

Innovative ideas to lead to new path, innovative ideas should be welcomed. The fear of failure or mistake leads to shell mentality. The issue needs to addressed for efficient performance.

The culture of team rather in individual should be brought in for excellence.

Moral and ethical values guide the team to stand tall and to do the work without fear or favour lead to exemplary performance.

Processes

Normally processes we do affect the efficiency. We have to ask ourselves whether our processes are simple and easy or complicated. Complicated processes results in difficulty in understanding and take lot of time in execution. Such processes have to be identified for simplification.

Duplicity- avoiding duplicate work will save lot of time. There exist many processes wherein the duplicity is there and such process has to identify scientifically and eliminated.

Delegation- should be extended so that core issue is given importance. There is a misconception that keeping everything with one person is power whereas delegation is power so that subordinates encouraged taking decision and taking pride in exercising power.

Accuracy and speed. The technology helps in accuracy and speed and there a lot of example like railway reservation etc . The technology helps in accuracy and speed.

Customer focus. There is a great debate in organizational especially in govt organization whether approach is customer centric or rule centric. The effective leadership question comes in to play so that the customer remains the focus without violating rules.

Technology

Technology provided a quantum lead in efficient management of resources which we can see all around. Whether it is railway reservation, ATM CARD etc has shows that technology has changed the way the work is done. The revenue departments in state govt have digitized all the records and provide land details, registration value etc. So to remain in forefront adoption of technology is the only way forward for survival.

E-governance enabling all transaction through web will increase efficiency. E-procurement and e-payment will increase quick response time besides transparency. Many organizations like RAILWAYS have already implemented it successfully.

Adoption of future technologies, networking etc will surely increase the efficiency

 

Environment

1. Organizational environment

2. Personnel Environment

The organization al environment like better working conditions, good hygiene, recreational facilities etc provide great thrust in performance. The good environmental conditions give a feel of freshness and motivate people towards excellence. Shabby working conditions reduce the positive energy.

In the meantime we have to look around the world what is happening in the environment & ecology

Energy is precious measure like electricity, water conservation result in savings as well social responsibility towards lesser carbon emission. The use of CFL Bulbs in lighting etc is a welcome step.

Go Green- use alternate energy, reduce paper, change building plan suitable to allow more sunlight

Recycled items – buy only recycled paper for office CSIR can set a target for buying only recycled paper etc.

Personnel environment

Man is a social animal in lives in society of family, friends etc and they have influence in his commission and omission.

All human beings are carrier conscious opportunities and growth will provide stimulus.

Mentoring is personal it helps the person in molding and developing into full potential.

Support & guidance at the time of crisis from the top leadership give confidence to youngster to take upon challenges.

Groups some group achieve full potential and some are not. The group is behavioraland the group affect the individual performance. The crab story of pulling each other not to allow one to climb upwards is the best example how the group should not be.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Efficient management

had the opportunity to make a presentation in our organisation about the efficient management of resources being part of organisation transformation initiative.
The transformation of organisations are taking place all over the world and organisations are trying to transform themselves. Organisation does not want to be like a bonsai tree which remains as it is after years of growth.
The transformation are taking place either through leadership or by the people.
The transformation initiative coming from the leadership is common and leaders because of their vision, ability and charisma has transformed the organisation . There are numerous examples like Infosys, Wipro, Reliance and so on.
We should take note that transformation of organisation has also happened by the people in the organisation because they wanted to transform themselves in to better. The Amul story, the Grameena bank , etc stand testimony to the sprit of people.

I was little curious when I was asked to present whether it would be effective management or efficient management.
According to peter drucker,

“Effective is doing right thing”

“Efficient is doing things right”.

EFFECTIVE MANAGEMENT
Doing right thing is the ability to identify critical issues and opportunities that can change organization

EFFICIENT MANAGEMENT
Doing things right is maintaining and sustaining the growth for energizing and maximizing the change.

In this sense effective management comes with leadership at the top of affairs and efficient management is for the down the line ,for management of resources so that the issue is seized and progress is achieved.


Continued in next part